A few days ago, I got a comment from a reader who tried my suggestion for removing oneself from the Chase credit card telemarketing list, and I thought I might as well respond to everyone, just in case the problem he had is a widespread phenomenon. Apparently, in the middle of trying to delist himself, he was transferred from Chase to Capital One. Without digging a lot deeper, I can't explain why this would happen, particularly given that Chase is owned by JP Morgan and Capital One is not. One would think that companies with two entirely different parent companies would not have interconnected telemarketing system. Nonetheless, here's how I would suggest dealing with the situation.
First, add yourself to the Capital One Do Not Call list. However it happens that one arrives in their system, one might as well take the opportunity to get off their list. As far as I'm concerned, the more internal DNC lists one can get on, the better.
Second, look at alternative methods of getting on Chase's (or whomever's) DNC list. The easiest alternative method is to just pick up the phone when they call, interrupt the caller after he (or she) reveals the company, and politely tell them to place this number on their do not call list. The key to this is to be polite but firm. As much as we all dislike telemarketers, they are still just people doing their jobs, and being a prick to them will not expedite your request any. For those of us with no patience for waiting for the telemarketers to call again, which is how I figured out the callback thing in the first place, there is always the option of calling customer service (don't be surprised at some lengthy hold times), or mailing a written request. I'll have to look into where the best place is to send these written requests.
Owing to the great response I've been getting from the stop Chase telemarketing series of posts, I'm going to devote one blog a week to similar issues. Feel free to send suggestions to the address at the right.
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