For all of your poultry-roasting tech support needs, call 1-800-BUTTERBALL or email
BBTurkeyCo@aol.com. The Turkey Line is staffed 8 a.m.-8 p.m. Central Time tomorrow and Wednesday, and if you find yourself in a turkey jam (not to be confused with cranberry sauce) on Turkey Day Proper, your salvation will be answering the phones from 6 a.m.-6 p.m. Central Time. Hours through December 25 can be found
here. Before you call with any of the following questions check out Turkey FAQs
here:
How much turkey should I buy?
Should I buy a fresh or frozen turkey?
What's the best way to thaw a turkey?
How do I safely handle turkey?
What's the proper way to stuff a turkey?
What's the best way to roast a turkey?
What do I need to do to a turkey just before roasting it?
Where does the meat thermometer go?
How do I know when the turkey is done?
How do I store leftover turkey properly?
My answers to those questions are, in order: as much as you need, as long as it's a dead turkey, very carefully, shove a tasty breadlike substance down its neck and up its rear, in the oven, make sure you removed the giblet pack, in the turkey, when the smoke detector goes off, and in your stomach. Butterball provides much more helpful answers, including a Turkey Calculator for that first question.
The FAQ page also has a link to an instructional video on how to thaw a turkey, for those who find their life in not complete without streaming a video of a woman putting a turkey in a refrigerator.